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A marketing concept that predicts customer behavior, such as what a customer will buy next or what a customer will buy in the future.

Buyer Personas are fictional representations of your ideal customers, based on their personality, age, gender, personal preferences, etc.

The collection of customer data is essential for customer relationship management. It helps businesses understand their customers better.

First Party Data ถ้าแปลตรง ๆ เลยก็คือข้อมูลของบุคคลแรก ซึ่งเป็นข้อมูลที่แบรนด์ และ/หรือ ผู้เก็บข้อมูลรวบรวมโดยตรงจากลูกค้าและผู้บริโภคของตน

Big Data, or large data, is a massive amount of data in various forms, which is mostly stored in organizations and used in business.